Frequently Asked Questions

Get answers to common questions about Virtual Consultation.

A Virtual Consultation is ideal for first-time guests seeking chemical services—color, blonding, balayage, corrective color, or keratin smoothing. We review photos or live video, hair history, goals, and maintenance to create a tailored plan and recommend next steps.

Prepare clear photos from multiple angles, inspiration images, a list of recent chemical services and products, and any questions. Natural lighting and a quick video of hair texture and length help your stylist assess condition and recommend realistic options.

Most consultations run 15–30 minutes depending on complexity. Corrective or multi-step plans may need more time. We’ll discuss goals, suggested services, approximate timing, and a preliminary estimate to help you decide about booking an in-salon appointment.

We provide ballpark pricing and session estimates based on your goals and hair condition. Final cost depends on length, density, and complexity. A precise quote is given after an in-person assessment when your stylist can evaluate hair health and needs.

Virtual Consultations focus exclusively on chemical services—custom color, blonding, balayage, corrective work, and keratin treatments. Haircut consultations are completed in person during your scheduled haircut appointment at the studio.

Book online through our website or call Xxenial Hair Studio to schedule. After booking you’ll receive confirmation with the video link and prep instructions. Please notify us at least 24 hours in advance for rescheduling or cancellations.