Frequently Asked Questions

Get answers to common questions about Custom Color Refresh – Restore Vibran.

Results vary, but most clients enjoy refreshed color and shine for four to eight weeks. Longevity depends on hair porosity, at-home care, heat styling, and shampoo frequency; we recommend color-safe products and salon follow-ups to extend vibrancy.

No — our refresh uses gentle, targeted glazing and low-processing formulas designed to deposit color without aggressive lifting. We assess hair condition first, recommend treatments if needed, and prioritize bond-friendly products to maintain integrity while restoring vibrancy.

Typical appointments run 45 to 75 minutes depending on hair length, density, and desired refresh. Consultation and color formulation are included; additional time may be required for deep conditioning or minor corrections to ensure flawless, personalized results.

Yes. Our custom formulas target and neutralize brassy or muddy undertones while enhancing your chosen shade. We use professional toners and glosses to rebalance pigment, creating even, natural-looking color without unnecessary lightening or harsh chemicals.

Use sulfate-free, color-safe shampoo and cool water when washing. Limit heat styling, apply UV protectant and weekly hydrating masks. Schedule touch-ups as recommended, and follow stylist's product suggestions to preserve tone, shine, and overall color longevity.

Yes — our stylists customize formulas to suit fine, thick, curly, or chemically treated hair. A pre-service consultation ensures the right approach; occasional treatments or bonders may be recommended for compromised hair to achieve optimal, healthy-looking results.